Ask 'why' five times about every matter.

It takes great effort to follow the rules of a pull system ... thus a half-hearted introduction of a pull system brings a hundred harms and not a single gain.

The slower but consistent tortoise causes less waste and is more desirable than the speedy hare that races ahead and then stops occasionally to doze. The Toyota Production System can be realized only when all the workers become tortoises.

My first move as the manager of the machine shop was to introduce standardized work.

If you are going to do TPS you must do it all the way. You also need to change the way you think. You need to change how you look at things.

No goal, regardless of how small can be achieved without adequate training.

Progress cannot be generated when we are satisfied with existing situations.