The only place that work and motion are the same thing is the zoo where people pay to see the animals move around

The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.

We are doomed to failure without a daily destruction of our various preconceptions.

It takes great effort to follow the rules of a pull system ... thus a half-hearted introduction of a pull system brings a hundred harms and not a single gain.

Standards should not be forced down from above but rather set by the production workers themselves.

Also, bad quality causes big disruptions in my river system.