The key to the Toyota Way and what makes Toyota stand out is not any of the individual elementsโฆBut what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner, not in spurts.
Taiichi OhnoThe slower but consistent tortoise causes less waste and is more desirable than the speedy hare that races ahead and then stops occasionally to doze. The Toyota Production System can be realized only when all the workers become tortoises.
Taiichi OhnoSomething is wrong if workers do not look around each day, find things that are tedious or boring, and then rewrite the procedures. Even last month's manual should be out of date
Taiichi OhnoStandards should not be forced down from above but rather set by the production workers themselves.
Taiichi Ohno