My first move as the manager of the machine shop was to introduce standardized work.

We are doomed to failure without a daily destruction of our various preconceptions.

Costs do not exist to be calculated. Costs exist to be reduced.

Something is wrong if workers do not look around each day, find things that are tedious or boring, and then rewrite the procedures. Even last month's manual should be out of date

No one has more trouble than the person who claims to have no trouble

It takes great effort to follow the rules of a pull system ... thus a half-hearted introduction of a pull system brings a hundred harms and not a single gain.

The key to the Toyota Way and what makes Toyota stand out is not any of the individual elements…But what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner, not in spurts.