The difference in the way Hillary Clinton and Donald Trump talk about the middle class is stark. For Clinton, it's a story of hope. For Trump, it is a story of loss.

[Hillary Clinton ] sometimes struggles with the big theme. She loves talking about her plans, and she often is very focused on sort of the smaller things that could be quite valuable in governing but aren't so good in big speechmaking.

She [Hillary Clinton] says I know that this is the first time that one of our two major parties has ever nominated a woman, and that takes some getting used to even for me. And I think that she has to somehow figure out a way to talk about it. She doesn't like being a symbol, but in many ways, that's what tonight is about.

The difference in the way Hillary Clinton and Donald Trump talk about the middle class is stark. For Clinton, it's a story of hope. For Trump, it is a story of loss.

Peter Hart, who's a pollster that's - who's done many focus groups about Hillary Clinton, talks about a glass curtain. She talks about the glass ceiling. He says voters feel there's a glass curtain between themselves and Hillary Clinton. They can't relate to her. They feel they don't really understand her, and that's made it easier for her opponents, of which there have been many over many years, to define her the way they want to.

Hillary Clinton and her husband, the former president, are of course by all measures quite wealthy as well, having earned tens of millions of dollars in book royalties and speaking fees in recent years. Which is why in speeches, she leans heavily on her family history.

[Judy Price] Osgood was among about half a dozen [Hillary] Clinton friends who I sat down with more than a year ago before she announced her candidacy.