Flint is a city of a hundred thousand that was having a rough go of it even before its water was poisoned by lead. And when the water crisis finally grabbed national headlines this winter, the Democratic presidential candidates noticed. Hillary Clinton sent senior staff to investigate and asked her supporters to donate to a fund for Flint's kids. Bernie Sanders called on Michigan's Republican governor, Rick Snyder, to resign.

Peter Hart, who's a pollster that's - who's done many focus groups about Hillary Clinton, talks about a glass curtain. She talks about the glass ceiling. He says voters feel there's a glass curtain between themselves and Hillary Clinton. They can't relate to her. They feel they don't really understand her, and that's made it easier for her opponents, of which there have been many over many years, to define her the way they want to.

[Hillary Clinton] has talked about not being a natural campaigner. And she has this big shadow because her husband, the former president [Bill Clinton], and President [Barack] Obama both are natural campaigners. And so this is a challenge for her.

The theft potentially of data does create this image of sort of cloak and dagger politics that we sort of imagine when we think of underhanded politics.

When a trust is betrayed, that has to be rebuilt.

Kathy Burgess describes [Hillary] Clinton as fun and an all-around great person but admits it doesn't come through well.

Aside from Donald Trump, polls find [Hillary] Clinton to be the least-liked presidential candidate in recent history.