Organizations exist to enable ordinary people to do extraordinary things.

Ideas are useless unless used. The proof of their value is in their implementation. Until then, they are in limbo.

People don't want quarter-inch drills. They want quarter-inch holes.

An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill

Though progress starts with the imagination, only work can make things happen. And work itself works best when fueled, again by the imagination.

Ideas are useless unless used.

The fact that a consistendy highly creative person is generally irresponsible in the sense that we have used this term is in part predictable from what is known about the freewheeling fantasies of very young children.