At the Harvard Business School, I really felt I had gained the ability to resolve difficult issues. But I also felt that I wasn't in the mainstream with my fellow students. During job-hunting season, for example, everybody shaved their beards for interviews. I thought, 'This is crazy.' So I grew a beard.

Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.

At the Harvard Business School, I really felt I had gained the ability to resolve difficult issues. But I also felt that I wasn't in the mainstream with my fellow students. During job-hunting season, for example, everybody shaved their beards for interviews. I thought, 'This is crazy.' So I grew a beard.

I'm sure that being an applicant from the American School in Vienna helped get me into all seven colleges I applied to.

They've got a Jobs Council that never meets. A Democratic Senate that doesn't act. A President who doesn't believe and a Vice President who won't stop talking. They just don't get it.

If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.

The role of private equity as fiduciaries is certainly to make money.