Really big people are, above everything else, courteous, considerate and generous - not just to some people in some circumstances - but to everyone all the time.

Every time we've moved ahead in IBM, it was because someone was willing to take a chance, put his head on the block, and try something new.

Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?

It was courage, faith, endurance and a dogged determination to surmount all obstacles that built this bridge.

Really big people are, above everything else, courteous, considerate and generous - not just to some people in some circumstances - but to everyone all the time.

When asked how to achieve success more rapidly, came the quick reply, 'Double your failure rate'.

The way to succeed is to double your error rate.