The Google algorithm was a significant development. I've had thank-you emails from people whose lives have been saved by information on a medical website or who have found the love of their life on a dating website.

Software companies should take more responsibility for security holes, especially in browsers and e-mail clients. There are some straightforward things the industry should be doing right now to fix things, and I don't know why they haven't been done yet.

The dream behind the Web is of a common information space in which we communicate by sharing information.

The Mobile Web Initiative is important - information must be made seamlessly available on any device.

When it comes to professionalism, it makes sense to talk about being professional in IT. Standards are vital so that IT professionals can provide systems that last.

We need to look at the whole society and think, "Are we actually thinking about what we're doing as we go forward, and are we preserving the really important values that we have in society? Are we keeping it democratic, and open, and so on?"

What we believe, endorse, agree with, and depend on is representable and, increasingly, represented on the Web. We all have to ensure that the society we build with the Web is the sort we intend.