Early on, when software was developed by computer scientists, just people working with computers, people passed around software because that was how you got computers to do things.

Apple is in a position they've been in a lot of times before. They're like Moses showing the way to the promised land, but they don't actually go there.

Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform.

There are more than 21 eBook channels already. Authors can’t possibly get to these and do what they do best.

Empowerment of individuals is a key part of what makes open source work, since in the end, innovations tend to come from small groups, not from large, structured efforts.

What new technology does is create new opportunities to do a job that customers want done.

I think Microsoft will have to change. I think that the business of Microsoft, the company of Microsoft, is going to continue to succeed. But I think the business model of Microsoft is going to have to change.