I think that companies always become complacent, over time. Or most companies, that is.

No matter your sector, chances are that people are already twittering about your products, your brand, your company or at least your industry.

Who has the data has the power.

Being too early is indistinguishable from being wrong.

Programming is how we talk to the machines that are increasingly woven into our lives. If you aren't a programmer, you're like one of the unlettered people of the Middle Ages who were told what to think by the literate priesthood. We had a Renaissance when more people could read and write; we'll have another one when everyone programs.

Money is like gasoline during a road trip. You don’t want to run out of gas on your trip, but you’re not doing a tour of gas stations.

Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform.