Organizational busy work tends to expand to fill the working day.

Some of the most flowery praise you hear on the subject of teams is only hypocrisy. Managers learn to talk a good game about teams even when they're secretly threatened by the whole concept.

The manager's function is not to make people work, but to make it possible for people to work.

Organizational busy work tends to expand to fill the working day.

Quality is free, but only to those who are willing to pay heavily for it.

The pathology of setting a deadline to the earliest articulable date essentially guarantees that the schedule will be missed.

There are a million ways to lose a work day, but not even a single way to get one back.