There are a million ways to lose a work day, but not even a single way to get one back.

There are a million ways to lose a work day, but not even a single way to get one back.

Quality is free, but only to those who are willing to pay heavily for it.

Some of the most flowery praise you hear on the subject of teams is only hypocrisy. Managers learn to talk a good game about teams even when they're secretly threatened by the whole concept.

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish.

If nothing is declared unchangeable, then the organization will resist all change.

Organizational busy work tends to expand to fill the working day.