If you find yourself concentrating on the technology rather than the sociology, you're like the vaudeville character who loses his keys on a dark street and looks for them on the adjacent street because, as he explains, "The light is better there."

Get the right people. Then no matter what all else you might do wrong after that, the people will save you. That's what management is all about.

If nothing is declared unchangeable, then the organization will resist all change.

The more you focus on control, the more likely you're working on a project that's striving to deliver something of relatively minor value.

Some of the most flowery praise you hear on the subject of teams is only hypocrisy. Managers learn to talk a good game about teams even when they're secretly threatened by the whole concept.

Organizational busy work tends to expand to fill the working day.

The purpose of a team is not goal attainment but goal alignment.