If you find yourself concentrating on the technology rather than the sociology, you're like the vaudeville character who loses his keys on a dark street and looks for them on the adjacent street because, as he explains, "The light is better there."

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish.

Computer system analysis is like child-rearing; you can do grievous damage, but you cannot ensure success.

Visual supervision is a joke for development workers. Visual supervision is for prisoners.

Training is practice doing a new task much more slowly than an expert would do it.

If you find yourself concentrating on the technology rather than the sociology, you're like the vaudeville character who loses his keys on a dark street and looks for them on the adjacent street because, as he explains, "The light is better there."

The manager's function is not to make people work, but to make it possible for people to work.