If you find yourself concentrating on the technology rather than the sociology, you're like the vaudeville character who loses his keys on a dark street and looks for them on the adjacent street because, as he explains, "The light is better there."

Training is practice doing a new task much more slowly than an expert would do it.

There are a million ways to lose a work day, but not even a single way to get one back.

Visual supervision is a joke for development workers. Visual supervision is for prisoners.

Product quality has almost nothing to do with defects or their lack.

The purpose of a team is not goal attainment but goal alignment.

First law of Bad Management: If something isn't working, do more of it.