Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.

One percent improvement in 1,000 things is better than 1,000% improvement in one thing.

Innovation comes only from readily and seamlessly sharing information rather than hoarding it.

Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.

There is no such thing as a minor lapse of integrity

Good managers have a bias for action.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.