Nothing good or great can be done in the absence of enthusiasm.

If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.

Want to accomplish something, any-damn-thing? Sharpen your political skills!

The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.

The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it.

Authors and publishers want fair compensation and a means of protecting content through digital rights management. Vendors and technology companies want new markets for e-book reading devices and other hardware. End-users most of all want a wide range and generous amount of high-quality content for free or at reasonable costs. Like end-users, libraries want quality, quantity, economy, and variety as well as flexible business models.

If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.