Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.

One size NEVER fits all. One size fits one. Period

Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.

When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.

Advantage comes not from the spectacular or the technical. Advantage comes from a persistent seeking of the mundane edge.

Fact is, the work place to a great extent is "where we live." We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development. And so on. But, since we're effectively talking about "where we live," good sense and good business and "good" engagement throughout the "supply chain," from vendor's vendor to customer's customer, we would benefit mightily-including on the P & L-if we insisted (!) on: "Pleasant." "Caring." "Engaged."

Organize as much as possible around teams, to achieve enhanced focus, task orientation, innovativeness, and individual commitment.