I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
Accept change as a friend. And don't take yourself too seriously.
Perception is all there is. If the customer think he's right, he's right.
If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
I think it's wonderful to save the world, but you need to be part of the world, too.
Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework.