Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.

The best leaders are the best notetakers, best askers, and best learners.

Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.

Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.

Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?

A good collection is more than just the sum of its parts.

Everyone has a chance to learn, improve, and build up their skills.