One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call "the other digital divide."

It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.

OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.

Listen to Everyone. Ideas come from everywhere

I wrote the book based on a blog that I keep. I also tweet. I don't think that for an incredibly old fart I'm totally behind the power curve. I really believe that the essentials of human relationships remain the same.