Effective visions are lived in details, not broad strokes.

We cannot innovate without opening the door to havoc.

Entrepreneurs have no memories. They take on the world with a completely fresh view.

I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.

Collections of books and other documents, either printed or electronic, are a form of congregation.

An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.

If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.