The number one premise of business is that it need not be boring or dull. It ought to be fun. If it's not fun, you're wasting your life.

Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'

A little (or more) boat burning would do many enterprises a world of good.

The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.

If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.

The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.

Design is so critical it should be on the agenda of every meeting in every single department.