Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework.

Remember my mantra: distinct... or extinct.

How do you achieve excellence?...Stop doing non-excellent stuff!

Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.

The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.

Authors and publishers want fair compensation and a means of protecting content through digital rights management. Vendors and technology companies want new markets for e-book reading devices and other hardware. End-users most of all want a wide range and generous amount of high-quality content for free or at reasonable costs. Like end-users, libraries want quality, quantity, economy, and variety as well as flexible business models.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.