Brand inside is more important than brand outside for sustained success.

Organize as much as possible around teams, to achieve enhanced focus, task orientation, innovativeness, and individual commitment.

Listen to Everyone. Ideas come from everywhere

I find digital content much easier and more rewarding to interact with on screen than printed on paper.

The best leaders are the best notetakers, best askers, and best learners.

It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.

Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.