The hyperfast-moving, wired-up, reengineered, quality-obsessed organization will succeed or fail on the strength of the trust that its managers place in the folks working on the front line.

It's this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: Start today. Or else.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Want to accomplish something, any-damn-thing? Sharpen your political skills!

Train everyone lavishly. You can't overspend on training.

When you choose a managerial path, you are choosing to devote your life to people. Period.

OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.