Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Cost does not equal value... and low cost parts decrease brand equity for a very long time.

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.

As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.

I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.