The most important and visible outcropping of the action bias in excellent companies is their willingness to try things out, to experiment. If you wait until you believe you are safe, sure to be without occasional foolish feelings, you've most likely waited too long.
Tom PetersBecome a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.
Tom PetersAn era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
Tom Peters