The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.

You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.

Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one

The selfish leader will attempt to lead others for their own gain and for the detriment of others.

Only pissed-off people change the world.

Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.

Never, ever rest on your laurels. Today's laurels are tomorrow's compost.