Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.

We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.

As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

How do you achieve excellence?...Stop doing non-excellent stuff!

Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.

Are Your Customers saying WOW?

A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.