Excellence is not an aspiration. Excellence is what you do in the next five minutes.
Leaders do stuff that matters.
Bold botches are to be cherished.
Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
It's not enough to be close to the customer. You've got to be glued to the customer.
Become a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.