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Effective listening is a professional achievement-achieved only through hard work.

Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.

Formula for success: under promise and over deliver.

Bold botches are to be cherished.

The most important and visible outcropping of the action bias in excellent companies is their willingness to try things out, to experiment. If you wait until you believe you are safe, sure to be without occasional foolish feelings, you've most likely waited too long.

Entrepreneurs have no memories. They take on the world with a completely fresh view.