Have you thanked a front-line employee for carrying around a great attitude ... today?

If you're not confused, you're not paying attention.

The market may never coalesce around one basic design, or even around two or three dominant devices.

A career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand.

Organizations exist to serve. Period. Leaders live to serve. Period.

Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'

Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.