Have you thanked a front-line employee for carrying around a great attitude ... today?

Are Your Customers saying WOW?

If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.

Nothing good or great can be done in the absence of enthusiasm.

Mistakes are life. Mistakes are not to be tolerated...they are to be encouraged. The bigger the better.

WORK ON YOUR STORY! He/she who has the best story wins! In life! In business! The White House!

The little people will get even, which is one of a thousand reasons why they are not little people at all. If you're a jerk as a leader, you will be torpedoed. And usually it won't be by your vice presidents; it will be on the loading dock at 3am when no supervisors are around.