One size NEVER fits all. One size fits one. Period

If a window of opportunity appears, don't pull down the shade.

We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.

We must reject all notions of 'reform' that serve up more of the same: more testing, more 'standards', more uniformity, more conformity, more bureaucracy.

Everyone has a chance to learn, improve, and build up their skills.

The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

If timing ain't everything, it's damn close