We must reject all notions of 'reform' that serve up more of the same: more testing, more 'standards', more uniformity, more conformity, more bureaucracy.

I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.

If a window of opportunity appears, don't pull down the shade.

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Portability of lots of information should not be underestimated.

Effective listening is a professional achievement-achieved only through hard work.

I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.