The principal reason, invariably, most "successful" giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.

If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.

I think economics, content, and the ability to interact with content in new and different ways are what will drive the adoption of e-books.

Bold botches are to be cherished.

Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.

The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.