Being on par in terms of price and quality only gets you into the game. Service wins the game.

Misunderstandi ngs happen because we do not understand that different people have different styles of communication.

To achieve more and better results, more resourcefulness is as important as more resources.

Trust and reputation are not discretionary. They are as necessary in business as the people in whom they reside.

Everyone faces difficulties; not everyone looks for the opportunities in every difficulty.

In selling as in medicine, prescription before diagnosis is malpractice.

Assuming that just because you can hear you can listen is like assuming that just because you can see you can read.