I think the most important key to quality communication and interaction is developing an interest in the person you`re talking with. Most women know the secret to a quality conversation is to ask quality questions and have a sincere interest in hearing the answers. In fact, the best communicators very often say the least. It`s not the extrovert who dominates the conversation that a client feels most connected with, but rather the individual who shows a real and sincere interest in knowing about the life of the person they`re talking with.

Solidly know content you feel passionate about and that your audience needs to know.

People will do more to avoid pain than they will do to gain pleasure.

I hated motivators - never been a motivator. Motivation is like a warm bath, and you should take a bath probably, but you need more than that; you need strategy. I was a strategist, but nobody responded to that, so I was, like, "OK, what am I? I'm a coach. I'm not a guru." As an athlete, I had great coaches, and I was a better athlete than many of them, but they still were better than I was as a coach because they could see when I couldn't see. I thought, that's great, because I'm not better than anybody, but I do have the skills that I can help people.

It's not about your resources, it's about your resourcefulness .

We can all reduce our life to a description that makes people feel sorry for ourselves or we can expand our life to a dimension where we connect and give to others.

Life happens not to me but for me