Understand that all emotions serve you. Those you once thought of as negative emotions are merely calls to action. For example, if you feel frustrated it means that you believe things could be better, and they're not. This is a call to action telling you there's something you must do to make this better now. This "negative" emotion is actually a gift if you use it effectively.

If we can (generate) the right emotion inside of us, we can get ourselves to do anything. If you don’t have the money, but you’re creative and determined enough, you’ll find the way.

The truth is that even in the information age, information is not enough. if all we needed were ideas and positive thinking, then we all would have had ponies when we were kids and we would all be living our "dream life" now. Action is what unites every great success. Action is what produces results. Knowledge is only potential power until it comes into the hands of someone who knows how to get himself to take effective action. In fact, the literal definition of the word "power" is "the ability to act."

Many people say, "Well, I'd love to make a decision like that, but I'm not sure how I could change my life." They're paralyzed by the fear that they don't know exactly how to turn their dreams into reality. And as a result, they never make the decisions that could make their lives into the masterpieces they deserve to be. I'm here to tell you that it's not important initially to know how you're going to create a result. What's important is to decide you will find a way, no matter what.

You must learn how to handle rejection. To succeed, you must learn how to cope with a little word 'no', learn how to strip that rejection of all its power. The best salesmen are those who are rejected most. They are the ones who can take any 'no' and use it as a prod to go onto the next 'yes'.

Whether or not [the company] maximizes resources, that's the job of the leader. How do I get greater results using less resources? That requires an enormous psychology when the economy is changing, the technology is changing, and the competition is worldwide.

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