The more you understand what somebody wants, needs, and fears, the more you can figure out how to add value.

It not knowing what to do, it's doing what you know.

What we link to pleasure and what we link to pain determines our destiny.

Loss is imaginary. Nothing ever disappears in the universe; it only changes form.

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

Knowing is not enough! You must take action.

The first belief we must have if we're going to create change quickly is that we can change now.