I'm an advocate for change and eager to break a little glass when needed.

The best way to change it is to do it. Right? And then after a while you become it, and it's easy.

Find something that you love to do, and find a place that you really like to do it in. I found something I loved to do. Im a mechanical engineer by training, and I loved it. I still do. My son is a nuclear engineer at MIT, a junior, and I get the same vibe from him. Your work has to be compelling. You spend a lot of time doing it.

Crankiness is a human attribute that when people walk in the door of Xerox, they remain human. The best way to get the best out of people is to not force them to be something other than they naturally are. Now what do they have to be? They have to be respectful. You can't be ridiculously disrespectful.

My perspective comes in part from being a New York black lady, in part from being an engineer. I know I'm smart and have opinions worth being heard.

You don’t have to be at every volleyball game. We can’t guilt ourselves.

I've had many mentors, but the one that has the most impact was my mother.