Crankiness is a human attribute that when people walk in the door of Xerox, they remain human. The best way to get the best out of people is to not force them to be something other than they naturally are. Now what do they have to be? They have to be respectful. You can't be ridiculously disrespectful.

You don’t have to be at every volleyball game. We can’t guilt ourselves.

Crankiness is a human attribute that when people walk in the door of Xerox, they remain human. The best way to get the best out of people is to not force them to be something other than they naturally are. Now what do they have to be? They have to be respectful. You can't be ridiculously disrespectful.

I'm an advocate for change and eager to break a little glass when needed.

The world is changing. We all know this. And as that world changes, if you don't transform your company, you're stuck.

The best way to change it is to do it. Right? And then after a while you become it, and it's easy.

Dreams do come true, but not without the help of others, a good education, a strong work ethic, and the courage to lean in.