What's really important in life? Sitting on a beach? Looking at television eight hours a day? I think we have to appreciate that we're alive for only a limited period of time, and we'll spend most of our lives working.

What's really important in life? Sitting on a beach? Looking at television eight hours a day? I think we have to appreciate that we're alive for only a limited period of time, and we'll spend most of our lives working.

In business, the competition will bite you if you keep running; if you stand still, they will swallow you.

Information is a negotiator's greatest weapon.

Even if you fall on your face, you're still moving forward.

A negotiator should observe everything. You must be part Sherlock Holmes, part Sigmund Freud.

I believe one of the most important priorities is to do whatever we do as well as we can.