He that would run his company on visible figures alone will in time have neither company nor figures.
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
You can not achieve an aim unless you have a method.
Management by results is confusing special causes with common causes.
No requirement of industry is so much neglected as operational definitions.
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.