A wiki works best where you're trying to answer a question that you can't easily pose, where there's not a natural structure that's known in advance to what you need to know.
Ward CunninghamGlobal collaboration is something that Wiki mastered in a small way and here we can master it in a big way.
Ward CunninghamOver and over, people try to design systems that make tomorrow's work easy. But when tomorrow comes it turns out they didn't quite understand tomorrow's work, and they actually made it harder.
Ward CunninghamAnd then there are difficulties. Computers are famous for difficulties. A difficulty is just a blockage from progress. You have to try a lot of things. When you finally find what works, it doesn't tell you a thing. It won't be the same tomorrow. Getting the computer to work is so often dealing with difficulties.
Ward Cunningham