Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.

Create strategic alliances and partnerships: Now and in years to come, shrewd leaders will create allegiances with other organizations whose fates are correlated with their own.

No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.

This duality, making yourself better while teaching and developing others' judgment capabilities, is the key to leadership that is both productive and principled.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

The organizations of the future will increasingly depend on the creativity of their members to survive. Great Groups offer a new model in which the leader is an equal among Titans. In a truly creative collaboration, work is pleasure, and the only rules and procedures are those that advance the common cause.

Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.