Great Groups need to know that the person at the top will fight like a tiger for them.

If great teams don't have an "enemy," they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, "you can't have a war without one."

That is the key challenge facing management today; change is the only constant.

All claims deserve consideration but some claims are more important than others.

Possess the "Nobel Factor": Possess and constantly demonstrate optimism, faith, and hope. They create choices. I am reminded of an ancient Chinese proverb: "That the birds of worry and care fly above your head, this you cannot change; but that they build nests in your hair, this you can prevent."

Think of successful creative collaborations are dreams with deadlines.

The manager asks how and when; the leader asks what and why.