The opposite of hope is despair, and when we despair, it is because we feel there are no choices.

Without a terrific leader, you're not going to have a Great Group. But it is also true that you're not going to have a great leader without a Great Group.

The failure to find the right niche for people - or to let them find their own perfect niches - is a major reason that so many workplaces are mediocre, even toxic, in spite of the presence of talent. Leaders of great groups give them whatever they need and free them from everything else.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.

Keep reminding people of what's important and that their fates are correlated.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.