The basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.

Organizations have to come to grips with the fact that tests of adaptive capability aren't always pleasant. Learning can be a powerful emotional event, and organizations have to be cognizant of that. They must understand that those who complete high-quality executive education programs are going to see the organization with fresh eyes after they return. Those who re-enter the workplace filled with new enthusiasm and new ideas often find a chilly response on the part of their supervisors.

Expect the best from your people and they will usually deliver but your expectations must be realistic.

Learning to be an effective leader is no different than learning to be an effective person. And that's the hard part

Companies which get misled by their own success are sure to be blind sided.

I wanted the influence. In the end I wasn't very good at being a president. I looked out of the window and thought that the man cutting the lawn actually seemed to have more control over what he was doing.

Excellence is a better teacher than mediocrity.