It is the capacity to develop and improve their skills that distinguishes leaders from followers.

Don't over-react to the trouble makers.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.

Expect the best from your people and they will usually deliver but your expectations must be realistic.

A leader is someone whose actions have the most profound consequences on other people's lives, for better or worse, sometime forever and ever.

Effective leaders make a full commitment to be a learner, to keep increasing and nourishing their knowledge and wisdom.

Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential.