Leaders should always expect the very best of those around them. They know that people can change and grow.

It is the capacity to develop and improve their skills that distinguishes leaders from followers.

In life, change is inevitable. In business, change is vital.

Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it is also that difficult.

Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.

Good leaders make people feel that they're at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.